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Changing How Organizations Operate So They Can Effectively Innovate
Innovation is not just what you create — it is how you operate. Transform your organization into one united collective that collaborates and adapts to consistently deliver the outcomes your customers want.
Experiencing These Symptoms?
If your organization is experiencing one or more of these symptoms, there are likely underlying issues we need to address to start building healthy innovation habits.
Trust Erosion
Relationship Alert: Deteriorating confidence from stakeholders and customers regarding ability to meet needs
High WIP
System Alert: A buildup of incomplete work is locked capital that signals systemic innovation challenges
Resource Drain
Human Resource Alert: Systematic burnout from compounding organizational dysfunction and ineffective innovation practices
Slow Delivery
Projects take months or years instead of weeks, with lengthy approval processes and multiple handoffs
Unrealized Roadmaps
Plans for 1-4 year periods are promised to stakeholders & customers, but few things ever get delivered
Constant Firefighting
Teams reactively trapped between urgent production issues and sudden 'emergency' priorities, unable to maintain quality or focus
Innovation Health Check
An initial cross-functional assessment focusing on the five pillars of innovation will establish the foundation on which we iteratively transform your organization and enable effective innovation.
Capability
Human and technology capabilities exist to enable united innovation
Alignment
Teams understand and align with customer needs, ensuring solutions deliver real value
Collaboration
Cross-functional teams work together as one organization to deliver innovative solutions effectively
Culture
Organizational mindset, behaviors, & values support and unlock united innovation
Operation
Operating model is designed & continuously improved to enable united innovation
One United Organization
Instead of siloed teams with fragmented tools and processes, we help you implement one United Innovation system that connects cross-fucntional teams, unlocks collective intelligence, and optimizes people, process, policy, and product to best enable the organization to meet customer needs.
- Aligned teams working as one to create valued solutions
- Integrated knowledge-share & customer feedback
- Cross-functional governance and decision-making
- Consistent ways of working across initiatives
Customer-Centric Innovation
Transform how you understand and deliver value to customers through continuous feedback and rapid learning cycles.
Cross-Functional Collaboration
Break down silos and enable teams to work together seamlessly with shared goals and clear communication channels.
Systematic Innovation Process
Implement a proven framework that makes innovation repeatable, measurable, and scalable across your organization.
Measurable Outcomes
Track progress with clear metrics that show the real impact of your innovation initiatives on business results.
Approach to Transformation
All partnerships start with a 6-month foundational engagement to assess your current-state, align cross-functional leadership on the future-state, and produce a prioritized roadmap to kickstart the transformation journey.
Learn
Comprehensive evaluation of current innovation capabilities and needs
Align
Bring teams together to align on learnings & ideate on potential opportunities
Define
Define and prioritize opportunities for iterative transformation
Your Innovation Transformation Journey
Organizations are transformed into united, customer-centric innovation machines using the same innovation process we teach them to use, creating iterative changes across People, Process, Policy, and Product to move along the journey to the desired future state.
Current State
Innovation is not a core capability of the organization
- Innovation delegated to specialized teams working in isolation
- Teams operate independently with competing priorities and unclear direction
- Work moves through sequential handoffs with limited collaboration
- Solutions created without clear connection to customer value
- Top-down decisions made without visibility into team capabilities or workload, creating misalignment between corporate strategy and product execution
- Disconnected tools and systems create information silos & misaligned work
Future State
Innovation engine powers daily operations across teams
- Innovation embedded across all teams working as one unified force
- Teams aligned around shared goals with clear understanding of collective purpose
- Teams collaborate continuously while maintaining autonomous execution
- Every initiative directly mapped to customer outcomes and business impact
- Empowered teams making informed decisions within clear guardrails, with leadership aligned to team capabilities and customer needs
- Integrated platform enabling visibility and collaboration across teams
Ready to Change How You Operate?
The first step is assessing the current state of your organization and identifying priority opportunities to build an innovation capability that empowers your cross-functional teams.
Take the first step in your transformation journey