Aligning Organizations Around Citizen Needs

When organizations – public sector, civil society, or private sector – are operating out of alignment with the needs, values, and desired outcomes of the people they serve, they often exhibit the following symptoms:

  • * Decreasing Trust in the Organization & Product
  • * Low Solution Adoption & Unclear Value Prop
  • * Diminishing User Satisfaction & Employee Satisfaction
  • * Slow Time to Market & Low Value-Creating Throughput